The opportunity
The Program Performance Advisor is responsible for the design, delivery, and continuous improvement of demand side management programs for the IESO, including Save on Energy programs, to address the needs of Ontario's power system and electricity consumers. Under the direction of the Supervisor, Business Program Performance, the Advisor is responsible for activities that may include program design, procurement, program delivery, contract management of delivery agents, business development, technical review, communications and other types of support to achieve program energy and demand savings targets within established budgets. This role is ideal for a technically-minded individual with demonstrated expertise in energy efficiency and demand side management within commercial and industrial settings.
What you'll do
Leadership
- Maintain knowledge and awareness of innovation, technological developments, best practices and market transformation activities in the industry and make recommendations to support the continuous improvement and evolution of demand side management programs
- Provide guidance to Analysts and junior staff
- Direct the work of vendors to adhere to program requirements
Design
- Responsible for analysis to support program design, including program concepts, measures and behavior, customer and market characteristics, barriers and opportunities, incentive setting, participation forecasting, cost effectiveness tests and business case development
- Perform analysis to recommend and establish incentive levels for various energy saving measures, as well as to establish appropriate budgets for programs
- On an ongoing basis, review the effectiveness of existing processes and recommend changes to processes, systems, procedures and market facing documents and qualify new opportunities, emerging technologies and delivery models for inclusion in program design, as necessary
Delivery
- Responsible for program management, including administration and evolution of program rules, participant contracts, calculation spreadsheets, partner contracts, budget management and related information system content.
- Manage the development and issuance of RFPs for procurement of external service providers, contribute to evaluation of RFP submissions, and manage the development of contracts with third party vendors
- Lead program launch activities and implementation of program improvements (i.e. change management requests) with staff input from other business units across the IESO, including Legal and Procurement
- Ensure contract compliance, including review of performance deliverables for payment purposes.
- Support counterparty negotiations by assisting Management with analysis of counterparty offers and proposals for purposes of extracting fair value for the IESO.
Technical
- Support the maintenance of the IESO's library of prescriptive and quasi-prescriptive conservation measures, and the IESO's library of end-use load profiles.
- Perform necessary research and analysis to recommend and establish end-use performance targets, as well as recommend technologies to be adopted in demand-side management programs, including technical research for the assumptions used for estimating the energy and demand savings for energy conservation measures and assessing their cost-effectiveness.
- Develop technical specifications for new energy efficiency and conservation measures including requirements for eligibility and measurement and verification processes; develop appropriate tools to support program administration including technical guidelines and spreadsheets
- Conduct meaningful and insightful peer review of technical work performed by both internal IESO staff, program delivery partners, and external consultants, including the review and approval of technical work and recommendations
- Work with other internal groups to develop application software tools, perform acceptance testing and identify business requirements for computer hardware.
Business and Stakeholder Advisory
- Foster strong relationships with internal and external stakeholders, including other IESO business units, commerical and industrial Save-On-Energy customers, market participants, channel partners, local distribution companies and industry associations to optimize participation in demand-side initiatives.
- Provide issues management support, working with commerical and industrial customers and internal stakeholders to bring forward and resolve issues and enhance programs.
- Develop external communications materials to train, educate and advise customers and stakeholder groups (e.g., public information sessions, webinars, training material, market notices, program launches and improvements, etc.)
- Lead internal and external stakeholder sessions and, where applicable, support working group meetings
- And other duties or responsibilities as may be assigned.
Independent Electricity System Operator
1600-120 Adelaide Street West
Toronto
Ontario Canada
www.ieso.ca
